Raveo - Privacy Policy

Raveo "the App” provides to import tiktok videos to stores "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.Personal Information the App CollectsWhen you install the App, we are automatically able to access certain types of information from your Shopify account:Permission to create scripttags on the storefront: This permission enables us to create the Video widget on the store without making any changes to your theme files and not having to remove any code from the theme files on uninstall.Permission to list orders: This permission enables us to get details about products in a tiktok video, we collect the following types of personal information from you : Information about you store id tiktok id, and billing information..“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.We also use Google Analytics to track how users are interacting with the app.How Do We Use Your Personal Information?We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.Sharing Your Personal InformationWe may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.Your Rights: If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below:Email - <b>[email protected]</b> Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example - if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.Data RetentionWhen you place an order through the Site, we will maintain your Order Information for our records for at least 30 days unless and until you ask us to delete this information.ChangesWe may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.Contact UsFor more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at <b>[email protected]</b>